Shipping policy
Shipping Policy
Shipping Options & Delivery Times
At Blitzball, we strive to provide fast and reliable shipping to our customers. Below are the details of our shipping policy, including available shipping methods, estimated delivery times, and other important shipping-related information.
1. Shipping Methods & Costs
We offer a variety of shipping options to cater to your needs. Shipping fees may vary based on location, order size, and the selected shipping method. During checkout, the exact shipping charges will be calculated and displayed.
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
Shipping costs are automatically calculated during the checkout process based on weight, dimensions, and destination of the order.
2. Processing Times
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Restrictions
Some items may not be eligible for shipping to certain regions or countries due to regulations or carrier limitations. If a product is unavailable for shipping to your location, you will be notified during checkout.
6. Delivery Issues
- Lost or Stolen Packages: Blitzball is not responsible for lost or stolen packages. If the tracking information shows the package was delivered and you have not received it, please contact the shipping carrier.
- Incorrect Shipping Address: Please ensure that your shipping address is accurate before completing your order. We are not responsible for packages delivered to incorrect or outdated addresses.
7. Delayed Shipping
We do our best to ensure that your products arrive on time. However, unforeseen circumstances such as weather delays, carrier issues, or customs clearance processes may cause shipping delays. In these rare instances, we cannot guarantee delivery dates.
8. Contact Us
If you have any questions about shipping or need assistance with your order, please contact our customer service team at info@blitzball.com.